Realising potential with great conversations
Our passion is helping people have great conversations
Conversations are at the heart of how we communicate, engage, build relationships and lead. Our solutions combine the art of conversations and the science of personality to provide a unique offering.
“The performance of an organisation is changed
one conversation at a time.”
Dik Veenman, Founder, The Right Conversation
The 5 SuperSkills
Most of us spend a lot of time having conversations of one form or another, but some people are clearly much more effective than others at ensuring the conversations they have strengthen relationships and are productive, rather than waste time and destroy trust.
The good news is that conversations are based on a number of distinct skills; the 5 SuperSkills – which means we can all become better. But that is not the whole story. Our ability to use these SuperSkills also depends on our personality.
Presence
Maintaining undivided attention, really “being there” for the other person – by remaining focused on the conversation and able to ignore distractions.
Hyperawareness
Self-awareness of your biases, beliefs and emotional triggers, meaning you know what is going on for you during a conversation and how to control your emotions.
Decoding
Drawing out what the other person is really saying by getting to the meaning behind the words so that the other person really feels understood by you.
Voicing
Expressing your views with courage and conviction in a way that is constructive and helpful for the conversation – even when you have to give tough messages.
Flow Control
Managing conversations – the beginning, middle and end – so that it flows well and results in clear outcomes that everyone agrees with.
Explore our Stories of Success
We work in close collaboration with an array of organisations that span the globe to provide actionable insights. We are incredibly proud of these partnerships and have some great stories to share.
What our Clients Say
“Awesome and very powerful. Thank you!”
“I’m sure that this will make the company an even better place to work, improve engagement and happiness and, as we all know, happy people work better.”
“The 5 skills for super conversation was too good. This is the secret of success!”
“The best instructor/facilitator I’ve seen in years. She made sure we truly learned and understood the materials while recognising the “real world” and how we will need to adjust to apply our learnings.”
Conversation Curated
We are leading the conversation around talking about the way we talk.
Browse our collection of articles and stories that are shaping the conversation around the way we talk and the significance of authentic dialogue.
Become a conversational leader | Featured in HR Future
What is conversational leadership? In an interview with the Financial Times a few months ago Allan Clarke the new CEO of SABMiller described his leadership style as encouraging discussion. This is not a young Silicon
Speaking Truth to Power | Featured in Communication World Magazine
Speaking Truth to Power: Help leaders to listen, and employees speak up The leaders of businesses, governments and other major institutions throughout the developed world face a major challenge: how to rebuild trust between themselves
Distracted? Why leaders need to spend more time listening (Infographic)
Distracted? Why leaders need to spend more time listening Managers need to make a deliberate effort to step back, tune out of the day-to-day “noise” and listen to what their teams are saying. Read on
Who we work with
We’re incredibly proud to work alongside a diverse group of organisations. . .
